Contents
- 1. Who We Are
- 2. Data We Collect
- 3. How We Use Your Data
- 4. Legal Basis for Processing (EU/UK)
- 5. Cookies
- 6. Sharing Your Data
- 7. International Transfers
- 8. Data Retention
- 9. Your Rights
- 10. EU & UK Residents (GDPR)
- 11. Germany (TTDSG)
- 12. US Residents
- 13. Children's Privacy
- 14. Changes to This Policy
- 15. Contact Us
1. Who We Are
Via Astra Ltd ("we," "our," "us") provides online seminars on stellar consciousness and starseed education. We are the data controller for personal information collected through our website at via-astra.com. Full company and registered address details are available in our Impressum.
For any privacy enquiries, contact us at privacy@via-astra.com.
2. Data We Collect
We collect information you provide directly, information collected automatically, and information from third parties involved in payment processing.
Information you provide
- Name and email address (contact form, newsletter signup)
- Seminar preferences and any message content you submit
- Starseed lineage selection, if voluntarily provided
- Billing details processed through Lemon Squeezy or PayPal (we do not directly store full card numbers)
Information collected automatically
- IP address, browser type, device type, and approximate location
- Pages visited, time spent, and referring website (via analytics cookies, if consented)
3. How We Use Your Data
- To deliver seminar access, receipts, and customer support
- To send newsletters and seminar announcements (only if you opted in)
- To improve our website and seminar offerings
- To comply with legal and accounting obligations
- To detect and prevent fraud or abuse
4. Legal Basis for Processing (EU/UK)
Where the GDPR or UK GDPR applies, we rely on the following legal bases: contract performance (processing your seminar purchase), consent (newsletter, analytics and marketing cookies), and legitimate interest (basic site security and fraud prevention).
5. Cookies
We use essential cookies required for the site and checkout to function, plus optional analytics and marketing cookies which are only activated with your consent via our cookie banner. You can change your preferences anytime using "Cookie Settings" in the website footer.
6. Sharing Your Data
We share data only with service providers necessary to operate Via Astra:
- Lemon Squeezy — payment processing and invoicing
- PayPal — alternative payment processing
- Email service providers — newsletter and transactional emails
- Hosting provider (Netlify) — website infrastructure
We do not sell your personal data to third parties.
7. International Transfers
Via Astra is registered in Hong Kong and works with service providers located in various jurisdictions, including the EU, UK, and US. Where data is transferred internationally, we rely on the safeguards required by applicable law, such as Standard Contractual Clauses for EU/UK transfers.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, typically the duration of your customer relationship plus any period required by tax or accounting law (generally up to 7 years for financial records).
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise any of these rights, contact privacy@via-astra.com.
10. EU & UK Residents (GDPR)
If you are located in the European Union or United Kingdom, you have rights under the GDPR / UK GDPR including the right to lodge a complaint with your local data protection authority. You may withdraw consent to optional cookies at any time without affecting the lawfulness of processing carried out before withdrawal.
11. Germany (TTDSG)
For visitors in Germany, our cookie consent mechanism is designed to comply with the Telecommunications-Telemedia Data Protection Act (TTDSG) in addition to GDPR, meaning non-essential cookies are only set after your active, informed consent.
12. US Residents
Depending on your state of residence, you may have rights to know what personal information we collect, to request deletion, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. Via Astra does not sell personal information. You can opt out of marketing cookies via our Cookie Settings.
13. Children's Privacy
Via Astra's seminars and website are intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us so we can delete it.
14. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last updated" date above. Continued use of the website after changes constitutes acceptance of the updated policy.
15. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Via Astra Ltd
Email: privacy@via-astra.com
Full company and registered address details: see our Impressum.